Terms and Conditions

Last updated: May 29, 2026

Scope and Object

These Terms and Conditions exclusively govern the commercial relationships established in the Business-to-Business (B2B) channel between Alluring Luck, Lda. ("ASÖKA") and its professional clients, distributors, retailers, and HoReCa operators (hereinafter referred to as "Partner" or "Professional Client"). Browsing the Website and submitting partnership forms implies full acceptance of these conditions.

Order Conditions and Minimum Order Quantities (MOQ)

As a commercial-scale food operation, the supply of ASÖKA products to Professional Clients may be subject to Minimum Order Quantities (MOQ) per product reference or per delivery batch. These values and conditions are stipulated in the commercial terms provided during account opening.

Prices, Invoicing, and Payments

Given that this Website is exclusively for the professional market, all prices indicated in communications or restricted areas are net wholesale values directed at businesses. Unless expressly stated otherwise, prices in B2B catalogs are expressed in Euros (€) and exclude VAT at the legal rate in force. Standard payment terms are subject to prior credit analysis by ASÖKA administration.

Transport, Logistics, and Reception of Frozen Goods

Since ASÖKA products are deep-frozen to ensure premium quality without artificial preservatives, transport must strictly follow cold-chain regulations. Upon delivery, the Professional Client is fully responsible for verifying the state of the goods and ensuring their immediate storage in appropriate freezing chambers.

Commercial Batch Claims

As this is a strictly professional channel (B2B), the right of withdrawal (cooling-off period) provided for in consumer protection law does not apply. Any non-conformities, transport damages, or inventory discrepancies in commercial deliveries must be recorded on the delivery note at the time of receipt and reported in writing to geral@asoka.pt within a maximum of 24 to 48 business hours, accompanied by photographic evidence of the affected batches.

Intellectual Property and Brand Use

Authorized Partners and Distributors have the non-exclusive right to use ASÖKA brand assets, product imagery, and logos strictly for marketing and reselling the products in compliance with the visual guidelines provided by ASÖKA. Any packaging alteration or re-branding without prior and express consent is strictly prohibited.